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Photo – DBCA


The volunteer-run helpline receives around 10,000 calls each year from members of the public concerned about sick or injured native wildlife.

Volunteers take enquiries and offer advice to callers. If there is a need, they may also refer callers to a further volunteer network of registered wildlife rehabilitators who can take care of wildlife before releasing back into its native habitat.

The helpline also provides advice for callers who have snakes on their property.

Helpline volunteers need patience, a clear telephone voice and must enjoy talking to people from all backgrounds. Also, often callers may be distressed so a calm disposition is useful.

Training is provided and there is strong support from other volunteers and staff. Wildlife knowledge is not essential, but a desire to help native wildlife is.

Some basic keyboard / computer knowledge is also helpful, but not essential.

To volunteer, email This email address is being protected from spambots. You need JavaScript enabled to view it. or (08) 9219 8279.