Published: 09 May 2013
A complaint relates to the way the Department carries out its roles, or provides its services or products to the community, and is a complaint made about the Department and/or its staff by external parties.
The Department recognised and promotes the right of community members to be heard in relation to a complaint and has a complaint management process that is:
- open and accountable
- free of charge
For more information about making a complaint, please read our Complaints Overview241.5 KB.
To make a complaint, download a copy of the Complaint Lodgement Form1.41 MB which can be filled out electronically or printed for your personal records.
Please note: if your complaint concerns potential breaches of legislation administered by the Department of Parks and Wildlife or information identifying poor conservation practices, you must forward your complaint directly to your local metropolitan or country office
, or report your concerns to wildlife watch 1800 449 453.
Last Updated: 09 December 2015